Virtual Office SolutionS

How do we get started?

 

To ensure your needs are clearly understood and achievable, initial discussion is conducted over the phone or via skype (Face to face meetings can be arranged). After which a detailed Quotation is prepared, upon acceptance of quotation; an Invoice and Client Agreement are issued to be signed by both parties, confirming your needs, timeframes and payment details. The Client Agreement also sets out other important factors such as confidentiality and documentation ownership.

 

 

How do we communicate?

 

Several options are available for communication -- email, google apps, phone, skype, whatsapp, social media private message and other project management software.

 

 

How much does it Cost?

 

No two Clients are alike. Following our initial consultation, a Quotation uniquely tailored to meet the specified needs of our clients is prepared. We offer "per-project" or "hourly" rates payment options.

 

 

What payment options are available?

 

Direct credit (bank and account deatails are provided on our invoice) and Cash.

 

 

What are your payment terms?

 

Unless otherwise agreed in our service agreement, payment terms are seven (7) days. 

 

 

How do we transfer documents?

 

 

When transferring documents, emailing is the obvious choice. However for large files this can often be a problem. Therefore, we recommend file transfers via Dropbox or file share via Google Drive.

If you don't already have a Dropbox and/or Google account, please use the links below to set up your own free accounts. These data transferring methods are both safe, secure and stored in the cloud.